Manage Your Subscription
Need to make changes to your 8AI subscription? We keep it simple.
View your subscription
When you subscribed, Paystack sent you a confirmation email with a link to manage your subscription — including viewing your billing date, invoice history, and a direct cancel button.
Can't find the email? Search your inbox for no-reply@paystack.com — subject line is "Subscription confirmation".
Cancel your subscription
You can cancel any time. Your service continues until the end of the current billing period — no partial refunds are issued for the remaining days.
To cancel, either:
- Use the cancel link in your Paystack subscription confirmation email, or
- Message us on WhatsApp at least 5 business days before your next billing date and we will cancel it on your behalf within the hour.
Upgrade or downgrade
Want to move to a different tier or switch from monthly to annual? Message us and we will handle the migration — new plan takes effect from your next billing date with no gap in service.
WhatsApp to Change PlanRefund policy
Monthly subscriptions are non-refundable once the billing period starts. Annual subscriptions cancelled within 7 days of the annual renewal date are eligible for a pro-rated refund for unused full months — contact us at cameronknowles@8ai.dev with your Paystack reference number.
Questions? Read our Terms & Conditions or chat to us directly.